Warranty and post-warranty service

Providing high-quality warranty and post-warranty service for all our solutions and products is considered a key part of our operations.

To further enhance customer convenience, we offer the option to use the Help Desk application, which allows for quick and easy handling of all service requests. Through this application, customers can submit new service requests, monitor the progress of their resolution, and access all necessary information in one place. 

Our expert team is ready to respond immediately and assist with the rapid localization and removal of obstacles that may limit the full operation of rolling stock. We approach each service situation with respect and a positive attitude. Our focus is on analyzing the root cause of the problem and swiftly implementing corrective actions. 

Kontakt

Please send your requests to:

to the following email address: service.digital@skdoagroup.com

or our helpdesk portal.

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